This is a summary of my professional background and skills. You can download my full resume by clicking the link below:

Education

Degree: Information Technology

University: University of Cincinnati

Year of Graduation: 2026

Certificate: Full-stack Web Development

University: Ohio State University

Year of Graduation: 2022

Work Experience

• Enterprise Solutions - Associate
  01/2023 - 08/2023
  • Operated de-icing equipment such as truck-mounted cranes and sprayers
  • Maintained a clean and safe work area and reported discrepancies to management
  • Maintained accurate documentation of performed work and completed tasks
• PrimeFlight Aviation Services - Associate
  02/2022 - 05/2022
  • Operated de-icing equipment such as truck-mounted cranes and sprayers
  • Maintained a clean and safe work area and reported discrepancies to management
  • Maintained accurate documentation of performed work and completed tasks
• GameStop - Assistant Manager
  07/2021 - 12/2021
  • Supervised day-to-day operations to meet performance, quality, and service expectations
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Opened and closed the location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Created employee schedules to align coverage with forecasted demands
• Amazon Hub - Assistant Manager
  08/2018 - 05/2020
  • Achieved or exceeded company-defined sales quotas
  • Managed customer relations through communication and helpful interactions
  • Monitored customer service metrics and performance indicators to identify areas of opportunity
  • Trained and supervised employees on store policies and procedures
  • Completed daily logs for management review
  • Increased customer service success rates by quickly resolving issues
  • Trained and mentored junior staff on customer service strategies and techniques

Skills

• HTML5
• React
• JavaScript
• Bootstrap
• Java
• Project Management
• Node.js
• jQuery
• MySQL
• Application Development
• MongoDB
• Express
• Design and Development
• Handlebars
• Code Debugging
• Technical Writing