Notes

Outline

The Manager as Leader

Leadership A process of influencing the activities of an individual or group in efforts toward accomplishing goals.

Continuum of Leadership Behavior

The Manager as Leader: I

The Manager as Leader: II People Production/task requirements Communication patterns Formal Informal

The Manager as Leader: III

Organizational Structure and Management Individual Work group Division/department/unit Territory Region Enterprise

Interpersonal Environment and Management Relationships Superior to subordinate Subordinate to subordinate Norms Roles Social tensions Feedback About goals About procedures About conduct Motivation

Messages and Management Job instructions Job rationale Performance appraisals Motivational appeals

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