COURSE SYLLABUS AND SCHEDULE OUTLINE FOR
QUALITY TEAMS
AND FACILITATION (34-MGMT-274-001)
AUTUMN QUARTER 2003
T 1:00P 3:40P
EDUCATIONAL
SERVICES BUILDING ROOM 145
Office Hours: W 1:00P 3:00P, Th 2:00P 4:00P, or by
appointment
Required Text(s)
Instructor-provided
handout
How to Lead Work Teams: Facilitation Skills, Rees, 2nd Edition/2001,
Jossey-Bass
ISBN:
0-7879-5691-0
An
introduction to the philosophical foundations of the teams movement and needed
skills to create organizational designs necessary for implementation of
self-directed teams.
1. Clarify the concept of
self-directed work teams and the difference from traditional management
structure.
2. Discuss typical team
problems and possible solutions.
3. Understand the roles and
functions of team members.
4. Discuss how teams are
managed in a problem solving continuous improvement environment.
5. Develop a practicing
knowledge of the group facilitator role and associated skills.
6. Practice working as a team.
7. Think and act cooperatively
as a team unit rather than individually, as a group of competitors.
8. Evaluate team interactions
with the goal of continuous improvement.
Course
Requirements
Attendance/Reading
Assignments: Due to the group nature of the course
attendance is critical. The student is
expected to read all assignments prior to the class in which they will be
discussed. He/she should be ready to
participate in class discussions and activities.
Quizzes: There will be a total of four (4) quizzes
over the textbook and handout material given during the quarter. Quiz formats will be true-false matching,
short answer, and multiple choice. The
quiz schedule will be determined by the progress of the class. More detailed information regarding the
quizzes will be provided during the term.
Group
Project: Groups must produce a tangible product for which
they will entirely design the production process. The project is worth 150 points. One Hundred and Twenty points will be
assigned by the instructor based on participation, team processes, and quality
of production design. Thirty additional
points will be based on ratings by other group members.
Grading:
The
final grade will be determined as follows:
Quiz 1
.
25 points
Quiz 2
.
25 points
Quiz
4
.
25 points
Group
Project
150 points
Total Points 250 points
The
numerical average will be calculated by determining the percentage of points
earned out of the 250 possible.
GENERAL
COURSE POLICIES
Attendance
is a requirement of the course. If for
some reason you cannot attend a class, please let me know by using one of the
phone numbers (or other means) listed above.
Any assignments are due at the beginning of the
class period as indicated on the Course Schedule. Late assignments will be reduced at least one letter grade per class day at
the discretion of the instructor.
Assignments will not be
accepted one week after the due date has passed.
Consider this
class to be a call-free, beep-free, vibrate mode-free zone of silence.
Make-up
exams will be given at the discretion of the instructor. The student must notify the instructor of the absence before the exam begins. If
proper notification is given, a make-up exam will be administered which may be
significantly more challenging than the examination given on the scheduled
date.
The
policy as stated in the
The
current withdrawal policy of
Students
with Disabilities: The policy of the
University of Cincinnati Clermont College requires students to self-identify
and provide proper documentation to the Director of the
The following plus/minus
grading system will apply:
92 - 100% = A
91 - 89% = A- 88 -
87% = B+ 86 - 82% = B
81 - 79% = B-
78 77% = C+ 76 72% = C 71
69% = C- 68 67% = D+ 66 62% = D
61 59% = D - 58% and Under = F
·
Quizzes will be announced
and given during the quarter (based on class progress).
Day 1 Chapter 1 The
Team Movement!
09/30
Day 2 Chapter
2 The New
Leader-Facilitator
10/07 Chapter 3 Getting
People to Work Together
Day 3 Chapter 4 Making the Transition from
Controlling to
10/14 Facilitating
Day 4 Chapter
5 Facilitating
One-on-One Meetings
10/21 Chapter
6 The Heart of
Teamwork
Day 5 Chapter 7 Leading
a Participative Meeting
10/28
Day 6 Chapter 8 Planning and Focusing the
Meeting
11/04 Chapter 9 Encouraging
Participation
Day 7
11/11
Day 8 Chapter
10 Recording and Posting
Peoples Ideas
11/18 Chapter
11 Managing the Group
Process
Day 9 Chapter 12 Getting
to Consensus and Closure
11/25
Day 10 Project Completion & Presentation
12/02