COURSE SYLLABUS AND SCHEDULE OUTLINE FOR
QUALITY MANAGEMENT NUMERICAL TOOLS (34-MGMT-264-001)
WINTER QUARTER 2005
Th 2:30P 5:10P
EDUCATIONAL SERVICES BUILDING ROOM 125
Instructor Information
Office Hours: MWF
10:50A 11:20A, T 9:00A 9:30A, 12:15P 1:45P, Th 9:00A 9:30A.
Other times by appointment.
Text Information
The Quality
Toolbox, Tague,
Course Description
Presentation and
application of the numerical tools used by teams in the quality management
problem-solving process.
Course Objective
To develop a working knowledge of the
statistical/numerical quality tools in total quality management problem solving
teams.
Reading Assignments: The student is expected to read all assignments prior to the class in which they will be discussed. He/she should be ready to participate in class discussions and activities.
Class Participation: Students are expected to attend and be prepared for class and to actively participate in class discussions and group projects.
Grading:
Grades will be determined by the percentage of total points earned
through assignments, class group exercises, and quizzes on the
statistical/numerical quality tools.
GENERAL COURSE POLICIES
Attendance and
Make-Up Policy
Attendance is a
requirement of the course. The instructor should be notified in advance of
expected absences by using one of the phone numbers (or other means) listed
above. Make-up work will not be accepted without prior approval from the
instructor.
Assignments
All assignments
are due by the end of the class period as indicated on the course schedule.
Late assignments will be reduced at least
one letter grade at the discretion of the instructor.
Make-Up Exams
Make-up exams
will be given at the discretion of the instructor. The student must notify the instructor of
the absence before the exam
begins. Notification after the exam begins will result in the student receiving
a score of zero for the exam. The zero will not be dropped and will be figured
into the students final grade. If proper notification is given, a make-up exam
will be administered which may be significantly more challenging than the
examination given on the scheduled date.
Withdrawals
The current
withdrawal policy of Clermont College will apply. The withdrawal policy for
this term is available in the Registration Office.
Cheating and
Plagiarism
The policy as
stated in the University of Cincinnati Student Handbook will be enforced. A
copy of the Student Handbook is available in the Student Development Office.
Students with Disabilities: The policy of the University of
Cincinnati Clermont College requires students to self-identify and provide proper
documentation to the Director of the
Grading Scale
The following plus/minus grading system will apply:
92 - 100% = A 91 - 89% = A- 88 - 87% = B+ 86 - 82% = B 81 - 79% = B-
78 77% = C+ 76 72% = C 71 69% = C- 68 67% = D+ 66 62% = D
61 59% = D - 58% and Under = F
Note: The course schedule and procedures are tentative and subject to change depending upon the progress of the class.
COURSE SCHEDULE OUTLINE QUALITY MANAGEMENT NUMERICAL TOOLS
Assignment points will be given at the completion of each tool. Quizzes will be given periodically after
announcement. The final quiz will be
given on the assigned exam day.
Tools will
be completed in the following order:
1. Check Sheet
2. Pareto Chart
3. Histogram
4. Run Chart
5. Scatter Diagram
6. Box Plot
7. Stratification
8. Operational Definitions (Reading Only)
9. Survey
10. Komogorov-Smirnov Test for Normality
11. Control Charts
12. Process Capability
13. Activity Chart
14. Arrow Diagram
15. Decision Matrix
16. Importance Performance Analysis
17. Performance Index
The Final Exam will be Thursday, March 17th
from 4:00P 6:00P. A study guide will
be provided that details the composition of the exam.